TCC Railroad Training, Consulting, Staffing

Assessment tools

TCC has extensive experience in total organization, work group and individual assessment. Through our varied assessment tools, we assist our clients to efficiently and accurately pinpoint organization areas for development and areas of strength. This leads to better use of organization resources by containing costs while growing the organization.

 

TCC uses assessment tools in five general areas

  • Overall Organization
  • Functional Work Group
  • Teams
  • Leadership
  • Individual Development

Our assessment processes are customized to organization needs

  • Design
  • Administration
  • Tabulation (Scoring)
  • Analysis
  • Feedback
  • Application-Determine Next Steps

Overall organization of work group

Examples:

  • Organization Wellness
  • Change Management
  • Customer Satisfaction and Relations
  • Training and Staff Development Needs
  • Employee Satisfaction/Retention
  • Cultural Progress

teams

Examples:

  • 56 item Team Self Assessment Survey
  • Myers-Briggs Type Indicator at Team Level
  • 4 Team Styles
  • Decision Making Simulations

leadership

Examples:

  • 360 degree Feedback (provides feedback from multidimensional perspective: boss, peers, subordinates, customers, and self)
  • Leadership Behavior Analysis (Situational Leadership)
  • Supervisory Behavior Analysis (Situational Leadership)
  • Ethical Decision Making Styles

individual development

Examples:

  • Conflict Management Styles
  • Negotiation Styles
  • Communication Styles
  • Innovative Thinking Assessment
  • Facilitation Styles
  • Stress Management
  • Anger Situational Survey